Product AI overview
What it is
An AI-powered system that estimates product length, width, height, and weight based on product data.
Why it’s useful
Saves time entering dimensions
Improves shipping quote accuracy
Helps reduce shipping costs
Learns from your confirmations
Availability
Product AI is available on Warrior+ plans only.
How to access
Click Product AI in the left navigation menu.
Accessing Product AI
How to access
Click Product AI in the left navigation
Free or Starter plan users see an upgrade prompt
Warrior+ users see the full Product AI interface
What you’ll see
Product AI on/off toggle
Statistics dashboard
Product list with estimates
Filters and search
Bulk actions
Subscription requirement
Who can use Product AI
Warrior and Enterprise plans
If you’re on Free or Starter
Feature overview banner
Upgrade button
Greyed-out interface preview
How to unlock
Click Upgrade to Warrior
Complete upgrade in Billing
Return to Product AI – features unlock immediately
Product AI status toggle
What it is
Turns Product AI on or off for your store.
How to use
Toggle on to allow AI estimation
Toggle off to pause new estimates
What happens
Enabled: AI estimates new products automatically
Disabled: Existing estimates remain, no new ones are created
Statistics dashboard
What it shows
Products analysed – products with estimates
Confirmed – estimates you’ve approved
Needs review – estimates awaiting confirmation
Average confidence – overall reliability score
Estimated savings – potential cost savings
Higher confirmations and confidence improve accuracy over time.
Product list
What it is
A table of all products with dimension data.
Columns include
Product name and SKU
Existing dimensions (if any)
AI estimate
Confidence score
Estimation method
Status (Needs Review, Confirmed)
Actions (Estimate, Edit, Confirm)
Use this list to review and manage dimensions at scale.
Filters and search
Filters
Filter products by status:
All
Needs Review
Confirmed
Active filters are highlighted.
Search
Search by:
Product name
SKU
Category
Results update as you type.
Estimating dimensions
Estimate dimensions (single product)
How to use
Find a product
Click Estimate Dimensions
Wait for processing
Estimate appears in the row
AI analyses product title, SKU, description, category, and images.
Bulk estimate
How to use
Select multiple products
Click Bulk Estimate
Wait for processing
Progress is shown while estimates are generated.
Use this when onboarding many products.
Reviewing estimates
What to check
Estimated dimensions
Confidence score
Estimation method
Confidence levels
High (75%+) – Green, very reliable
Medium (50–74%) – Yellow, review recommended
Low (<50%) – Red, manual review required
Estimation methods
SKU match – Exact match found
Category match – Based on similar products
AI classified – Analysed product data
Confirmed – Approved by you
Editing dimensions
How to edit
Click Edit or click into the dimension fields
Enter correct values
Click Confirm
Fields
Length
Width
Height
Weight
Units
Uses your store preference from Settings → General.
Confirming estimates
Confirming tells the system the dimensions are correct and improves future accuracy.
Confirm (single product)
How to use
Review the estimate
Edit if needed
Click Confirm
Bulk confirm
How to use
Select multiple products
Review estimates
Click Bulk Confirm
All selected products are marked as confirmed.
Bulk dimension update
What it is
Apply the same dimensions to multiple products.
How to use
Select products
Click Bulk Update Dimensions
Enter dimensions
Click Apply
Use this for variants or identical products.
You’ll still need to confirm after applying.
Select all checkbox
Selects all products currently visible in the table.
Useful for bulk estimate or bulk confirm actions.
Estimation methods explained
SKU match
Exact SKU found in the database.
High confidence.
Category match
Estimated using category averages.
Medium confidence.
AI classified
AI analysed product data and images.
Confidence varies.
Confirmed
Dimensions approved by you.
Most reliable.
Confidence scores
Score ranges
0.75–1.0 – High confidence
0.5–0.74 – Medium confidence
0–0.49 – Low confidence
Colour coding helps prioritise which products need review.
Using estimates in booking
How it works
Booking checks for confirmed estimates
Dimensions auto-fill in the booking modal
You can still edit if needed
Benefits
Faster bookings
More accurate quotes
Fewer shipping surprises
Frequently asked questions
Do I need to confirm every estimate?
No, but confirmation improves accuracy over time.
What if an estimate is wrong?
Edit it and confirm – the system learns from corrections.
How accurate is Product AI?
High-confidence estimates are usually very accurate. Low-confidence ones should always be reviewed.
Can I disable Product AI?
Yes. Toggle it off at any time.
Does Product AI learn from my actions?
Yes. Confirmations and edits improve future estimates.
Can I estimate all products at once?
Yes. Use Select All and click Bulk Estimate.
What if my product has no images?
AI can still estimate using text and category data.
Do confirmed estimates expire?
No. Confirmed dimensions are saved permanently.
Is Product AI available on Free or Starter plans?
No. Product AI requires Warrior+.