🪪 Step 1: Confirm your business details
We’ll pre-fill some of your Shopify info, but double-check:
Store name
Business address
Contact email
✅ These details appear on your shipping labels and in your shipping account setup.
📦 Step 2: Add your packaging types
Choose from our sustainable packaging options:
Compostable Mailer Bags (best for soft goods under 5kg)
Padded Mailers (ideal for fragile or odd-shaped items)
Your own packaging (if you use branded or custom sizes)
You can add multiple options if you ship different product types.
🔧 Add dimensions and weight for each package type to improve label accuracy.
📐 Step 3: Sync your product weights & dimensions
We’ll pull in your Shopify product catalog so you can:
Review product weights
Add missing weights or dimensions
Set defaults for product types (optional)
💡 Accurate product data = better shipping rates and fewer packaging surprises.
🚚 Step 4: Choose your preferred carriers & services
Depending on your region, you can:
Connect to Sendle, AusPost, or other carriers
Choose default service levels (e.g., standard vs express)
Set rules for free shipping thresholds or flat rates
📦 You’ll still be able to adjust services per order, but this sets your defaults.
🖨️ Step 5 (Optional): Connect your label printer
If you're using one of our recommended A6 printers:
Download the driver (link provided)
Follow the setup steps for your operating system (Mac/PC)
Run a test print
💡 You can still download PDF labels if you're not using a printer yet.
🎉 That’s it—you’re ready to ship!
From here, you can start fulfilling orders with:
One-click label generation
Packaging suggestions based on product size
Lower-impact shipping options built in
Still need help?
Browse more guides in our Help Center
Chat with us using the Intercom bubble 💬
Email us at [email protected]