What is NearShip?
NearShip routes orders to the closest retail store with available stock.
Why teams use NearShip
Same-day or local delivery
Lower shipping costs through shorter distances
Turn retail inventory into fulfilment stock
Faster delivery and happier customers
Plan requirement: Enterprise
Access: Click NearShip in the left-hand navigation
Accessing NearShip
Click NearShip in the left navigation
If you’re not on Enterprise, you’ll see an upgrade prompt
Enterprise users see the full locations management interface
What you’ll see
NearShip overview banner
Feature explanation
Locations table
+ Add Location button
Enterprise plan requirement
NearShip is available only on the Enterprise plan.
If you’re not on Enterprise
You’ll see:
A NearShip overview banner
Greyed-out feature preview
Contact Enterprise Sales button
How to unlock NearShip
Click Contact Enterprise Sales
Start a conversation via Intercom
Discuss Enterprise onboarding and setup
Once enabled, NearShip becomes available immediately
Key benefits of NearShip
Same-day delivery
Orders are fulfilled from the closest retail store with stock, enabling same-day delivery in many metro areas.
Zero wasted inventory
Retail stock can be used for online orders, reducing dead stock and improving sell-through.
Real-time inventory visibility
NearShip syncs inventory levels across all locations so routing decisions are always accurate.
Flexible last-mile delivery
Scheduled courier pickups
Instant Uber delivery for urgent orders
Lower shipping costs
Local fulfilment means shorter distances and cheaper freight.
More sustainable shipping
Shorter routes reduce emissions, paired with Pack to the Future’s sustainable packaging.
How NearShip works
1. Intelligent order routing
Customer places an order
NearShip checks inventory across all locations
Order is routed to the nearest store with stock
No manual allocation required.
2. Store alert & picking
Store staff receive an alert
Items are picked from the shelf
Order is marked ready for packing
3. Sustainable packing
Orders are packed in-store using:
Compostable mailers
Biodegradable fillers
Pack Points packaging rewards
4. Instant delivery booking
Book a courier pickup
Or dispatch an Uber driver
Customer receives live tracking updates
Locations table
The locations table shows all warehouses and retail stores connected to NearShip.
Columns explained
Location name – Store or warehouse name
Address – Full street address
Status – Active or Pending
Inventory – Available stock
Orders this month – Fulfilled order count
Actions – Manage location
Use this table to monitor performance and availability at a glance.
Adding a location
Add Location button
What it does
Adds a new warehouse or retail store.
How to add a location
Click + Add Location
Enter location details
Save the location
Information required
Location name
Address
Location type (Warehouse or Retail)
Store hours (for retail)
Inventory sync settings
Once saved, the location becomes available for routing (after setup).
Location types
Warehouse
Best for:
Centralised fulfilment
Bulk inventory
Standard courier pickups
Retail store
Best for:
Same-day delivery
Local fulfilment
Flexible last-mile options
Retail locations unlock NearShip’s full benefits.
Managing locations
To edit a location:
Find the location in the table
Click Manage
Update details
Save changes
Editable settings include
Location name and address
Store hours
Inventory sync
Fulfilment rules
Delivery options
Location status
Active
Location can fulfil orders
Shown with a green Active badge
Pending
Location is still being configured
Not yet used for routing
Shown with a yellow Pending badge
Inventory sync
NearShip relies on accurate inventory data.
How inventory sync works
Syncs from Shopify by default
Can sync from ERP or WMS
Updates in near real-time
Where to configure
Settings → Integrations
Accurate inventory ensures orders are routed correctly.
Order routing logic
When an order is placed:
NearShip checks all locations
Finds the closest location with stock
Routes the order automatically
Alerts store staff
If stock isn’t available, routing falls back to the next best location.
Frequently asked questions
Do I need NearShip?
NearShip is ideal if you operate retail stores and want faster local fulfilment.
Can I use NearShip with only warehouses?
NearShip is designed for retail fulfilment. Warehouse-only setups should use standard order routing.
Can I override order routing?
Yes. Routing can be overridden in the order management interface if needed.
What happens if a store runs out of stock?
Orders automatically route to the next closest location with stock.
Can I set store hours?
Yes. Store hours are configured per location and used for routing and pickup timing.
Does NearShip support Uber delivery?
Yes. Uber delivery is supported for instant, same-day fulfilment.
How much does NearShip cost?
NearShip is included with the Enterprise plan. Pricing is discussed with sales.
Can I disable NearShip for a location?
Yes. Set the location to Pending or disable it in settings.
Can store staff book shipments?
Yes. Staff can book shipments for orders routed to their location.
What if I have multiple retail stores?
Add all stores as locations. NearShip automatically selects the best one per order.